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Privacy Statement

MortgageAdvisorsLocal is owned by Citidirect (Ltd); we will use our best endeavors to safeguard the privacy of users. We value your privacy as much as we do ours. At MortgageAdvisorsLocal we understand and respect your concerns about privacy. At the same time, we do ask that you provide information about yourself in order for us to understand your needs better and make your experience at MortgageAdvisorsLocal more valuable to you. We created this Privacy Policy to provide you with notice of what information MortgageAdvisorsLocal may collect how such information may be used or shared with third parties, and how such information relates to the operation of the Site. This Privacy Policy is subject to the Terms and Conditions of Use (the "TCU") posted on the Site, including the provisions regarding change or modification of this Privacy Policy and other policies as set forth in the TCU. You are responsible for checking this page periodically for changes and updates to the Privacy Policy. Your use of the Site following any posted changes to the Privacy Policy will be deemed an acceptance of such changes. This Privacy Policy is part of, and incorporated into, the TCU. By providing any personal information to this Site, you fully understand and unambiguously consent to the collection and processing of such information in United Kingdom and/or any other country.

Personal Information

MortgageAdvisorsLocal collects and stores personal information in several ways at different parts of our Site. This information may include your legal name, email address, address, telephone number(s), and areas of interest, financial information, User ID, User Password and other self-identifying information. We collect this information in order to provide you with our services more easily, and in a more personalized manner. We may make message boards and discussion forums available to you. If you choose to voluntarily disclose certain information on any such public area of the Site, this Privacy Policy will not cover such disclosure of information. We urge exercising caution when disclosing information on public message boards or discussion forums.

MortgageAdvisorsLocal also may request certain information using online order forms for products and services. On the order forms, we may collect contact information, financial information, demographic information, method of payment and, if applicable, a credit or debit card number MortgageAdvisorsLocal may also monitor, on an anonymous aggregate basis, patterns of use in connection with emails that it sends out, including which links are clicked on in our email communications, so that we may use such information to better personalize the content of the Site and our mailings for our users. All such information will be protected in accordance with our Privacy Policy. We may also automatically collect your Internet Protocol address to help diagnose problems and for system administration. MortgageAdvisorsLocal reserves the right to request any additional information necessary to establish and maintain your account for use of the Site.

MortgageAdvisorsLocal uses the information collected from you in accordance with this Privacy Policy. Information we collect is used to customize your experience at our Site. We also show you content that we think will be interesting to you, and display content according to the preferences you indicate while on our Site. MortgageAdvisorsLocal may use your information to send you promotional materials about MortgageAdvisorsLocal and its partners. We may also use your information to contact you, if necessary.

Information sharing

MortgageAdvisorsLocal will not sell, rent or barter your personal information other than to its business partners as set forth herein. However, we may from time to time aggregate statistical information regarding our customers, traffic patterns and site usage In addition; we may report aggregate information to our advertisers. Such aggregate information will not individually identify any user.

In order to provide you with co-branded services, and to improve our features, we will sometimes share your information with our partners. We reserve the right to disclose any information if such action is necessary (a) to conform to the requirements of the law or to comply with legal process or subpoena served on MortgageAdvisorsLocal (b) to protect and defend the legal rights or property of MortgageAdvisorsLocal the Site, or its users, or (c) in an emergency, to protect the health and safety of its users or the general public. We further reserve the right to release any information concerning any user if that user participates (or is reasonably suspected of participating) in any illegal activity, even without a subpoena, warrant, or other court order. We cooperate with law enforcement agencies in identifying those who may be using our servers or services for illegal activities. We also reserve the right to report any suspected illegal activity to law enforcement for investigation or prosecution.It is possible that MortgageAdvisorsLocal, its subsidiaries, its joint ventures, or any combination of such, could merge with or be acquired by another business entity. Should such a combination occur, you should expect that MortgageAdvisorsLocal would share some or all of your information in order to continue to provide the service. Notice of any such event (to the extent it occurs) will be posted on the MortgageAdvisorsLocal website, and we will require that the new combined entity follow the practices disclosed in this Privacy Policy.


For all our transactions, we employ reasonable and current Internet security methods and technologies. Where appropriate, we password protect, use encryption techniques and install firewalls. We strive to protect you. We encourage our participating service providers to adopt and honor their own consumer privacy policies. For all our efforts to safeguard your privacy, no system can be guaranteed. We cannot ensure or warrant the security of any information that you transmit to us, or that we transmit to you, or guarantee that it will be free from unauthorized access by third parties. Once we receive your information, we use reasonable efforts to ensure its security on our systems.      

Online Privacy

The Site may also contain links to other web sites and advertising. The privacy policies of those web sites and advertisers may significantly differ from that of our Site. It is your responsibility to contact such web site operator or advertiser directly to determine their privacy policy.

Offensive material

All material, data, text, graphics, pictures, video, messages, listings, advertisements, home pages or other information ("Material"), whether posted publicly or transmitted privately, is the sole responsibility of the person from whom such Material originated MortgageAdvisorsLocal. Generally does not pre-screen, monitor, or edit Material posted by users of interactive services that may be available on or through the site. However, we reserve the unilateral right to establish and modify criteria for what constitutes offensive Material on the site and to remove such offensive Material.

Directory Listings

If you have supplied information for a listing in our directory and the listing has been approved, you are required to ensure that the published information is correct.


To contact us please go to info@citidirect.co.uk



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